Our refund and returns policy lasts 15 days. If 15 days have elapsed since the beginning of your paid rental period, we can’t offer you a full refund.

There are certain situations where only partial refunds are granted:

• Equipment fails during the rental period
• Equipment is not picked up inside the specified time slot during check-out.
• Equipment is returned early, before the end of the specified block of time specified during check-out.
• An error on our part